All embroidered items are made to order and can take up to 2 weeks to design, stitch, and ship to you or the gift recipient. When your order ships, you will receive tracking information via email. All orders are shipped via USPS, unless requested otherwise.
Can you rush an item?
Should you need your order by a certain date, please leave us a note at checkout. We will do our best to accommodate. If you would like to rush an item, please e-mail us your request at email@example.com or call us at 478-297-1652 for assistance. Additional fees will apply to all rush orders.
Do you provide proofs?
For an additional cost, we will provide a proof. The proof will be sent to the email address on the order within 24-72 hours. Order will not be processed until proof is approved.
Do you accept custom requests?
Yes. If you have any custom requests for your order, please leave a note in the “Additional Notes” section when placing your order. If we have any questions regarding your requests, we will contact you at the email provided on the order.
Do you accept returns?
We want you to love your order from Corbin Lane. If for any reason you are unhappy with your order, you are welcome to return it within 14 days of purchase. Returned merchandise should be in the condition in which it was received. Should there be an issue, please send us an email at firstname.lastname@example.org notifying us of the problem. If the item has a defect, flaw or break within 30 days of receiving it, we will do our very best to make it right!
Unfortunately, personalized items are NOT returnable. Please be sure to check monogram letters, spelling and placement carefully before placing your order. If we made a mistake with the personalization, please contact us right away!